Your Feedback Helped us Create the New TDG

Written by Gábor Varga, Product Owner

We just completed an overhaul of the user interface for the Transcend Design Generator. People keep asking, “Gábor, why did you do this? It’s only been 12 months since our last major improvement!” or “Are you a glutton for punishment?” and one of my personal favorites… “Are you crazy?” 

For the latter, I cannot give a direct and honest answer 😊. But the UI had to change, that’s for sure. And it wasn’t for my own amusement – we try to do only things for the good of our users.  

As a generative design start-up with a growing number of users and features, our application eventually grew to a point that created user experience challenges that needed to be solved. With the constant flow of new supported units and technologies, the interface which we thought was bulletproof became less and less understandable for many – especially those with limited experience in designing water & wastewater treatment facilities.  

It’s hard to think outside of the box to recreate our own software. Some improvements seem intuitive – even trivial – for us who are working on and with the system daily. But we must stay vigilant and keep our users in mind to ensure they get the appropriate reaction from the system each time they interact with it.  

There’s an old joke in the software industry: the computer is not doing what you want, it does what you command. In 2022, this can be extended with the responsibility of user experience (UX), because it’s our job to make sure you’ll get what you think you’ll get after clicking on a button 😊 

In addition to a more streamlined UX structure, we’re also proud to present our brand new website – both of which we are really proud of. 

Go ahead check them out! 

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